Delete your account

Delete in the app (fastest)

1. Open Kissa and sign in.
2. Tap Profile → Settings.
3. Tap Delete account and confirm.

You'll be signed out on all devices straight away.

Request deletion on the web

Don't have the app any more? Send a request below. We'll verify the request belongs to the account holder (we may send an OTP to the number or contact you) before deleting anything.

What's deleted

• Your phone number and display name are anonymised and your profile photo and bio are removed.
• Your stories are unpublished and deleted, with their photos, voice recordings and narration.
• Your own-voice model (if any), drafts, library, likes, follows, comments, listening history and settings.
• Your coin balance and unused credits — these can't be refunded or transferred after deletion.
• All sessions and push-notification tokens.

Deletion is completed within 30 days. Deleted data may remain in encrypted backups for up to 35 more days.

What's kept, and for how long

• Purchase and transaction records — as required by Indian tax and accounting law (generally up to 8 years).
• KYC and payout records for Verified creators — as long as tax law requires.
• Safety records (blocked content, strikes, reports, grievances) — up to 3 years, de-linked from your identity where possible, to prevent repeat abuse and meet IT Rules 2021 obligations.
• Aggregated statistics that don't identify you.

See our Privacy Policy for full details.

Subscriptions

Deleting your account does not cancel a Google Play subscription. Cancel it first in Google Play → Payments & subscriptions → Subscriptions → Kissa. See our Refund Policy.